What is communication? Communication is the way we, as humans send verbal, non-verbal (or both) messages from one person to another. It is important to note the difference between the messages we send to and from one another verbally, and the non-verbal messages we send to and from one another. Let's examine the differences between the two.
Verbal communication is defined as the actual words people use to speak. You may or may not be aware of this, but it only makes up 10% of the messages we send to one another. In actuality, 90% of the messages we send back and forth,require NO WORDS AT ALL! This is called non-verbal communication.
Non-verbal communication is defined as sending messages back and forth to one another, without words. These messages are sent to others through...
Eye Contact
Facial Expressions
Voice tone
Voice volume
Rate of speech
Silences and Pauses
Hand Gestures
Body Positioning
Body Distance
The most successful people on the planet have the ability to tap into the 90% of communication that really reaches and leads people. If I had the choice to understand and apply verbal communication skills vs. non-verbal communication skills, I would prefer the nonverbal!
Why? Because if communication (verbal and non-verbal) was given as a test, I would rather receive a 90% and get an A! How would you want to score? With this new found knowledge you will begin to see that most parents rely to heavily on their words. The reality of communication is that your child or teen is not responding to words at all. 90% of the time, they are responding and reacting to these nine ways listed above.
Do you want to learn exactly how to eliminate your child's out-of-control and defiant behavior without using Punishments, Time-Outs, Behavioral Plans, or Rewards?
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Jason Johnson (MSW) has worked with hundreds of toddlers through teenagers diagnosed with A.D.H.D, Oppositional Defiance Disorder, Conduct Disorder, Aspergers Syndrome, Bi-polar, and SEVERE emotional/behavioral issues.
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